Jane Trump

Jane Trump

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This week’s question: Do I need a library card to use a library PC? You do need to sign on to our PCs with the bar code number on the back of your card and your last name. If you forget to bring your card, ask a librarian to look up the number for y...

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Our web site was recently upgraded to a newer version of Joomla, the Content Management System (CMS) we use to create and update our pages. There are no changes to the organization or appearance of the site. However, the upgrade has caused a few...

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A patron asked, What are my options for renewing library materials? Renewals on most items are available for two additional loan periods, if no holds are pending and the item has not been billed for replacement. However, neither eBooks nor eAudioboo...

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Another question from last fall’s survey: Does the library have subscriptions to online encyclopedias, such as the Britannica? We do have the Britannica and several others available on our web site. To access them, Click Research a Topic on our fro...

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If you typically visit our Cook Park location, have you tried picking up your Holds at our Drive-Up Window yet? If you are ready to try it, just remember that you must specify the Drive-Up Window as your pickup location when you place the Hold. It’s ...

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This week's question: How can I make a list in the catalog that won't disappear when I leave the page? Each record in the catalog has an Add to Cart option. Use that to fill your cart with items you want to save, then click the My Cart link in the u...

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How are you coming with your income taxes? Need some forms, instructions or publications? Here are some options for you: All federal tax forms, instructions and publications are available free on the IRS web site. As long as you have Adobe Reader in...

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The General Primary Election in Illinois will be held Tuesday, March 20, 2012. Not sure if you are registered to vote? Go to Lake County's Voter Power page, enter your name, address and date of birth to find out. If you are registered, you will find ...

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This week’s question: How can I keep up to date on what’s new in the type of library materials I’m interested in, such as large type books or feature films or audiobooks? There are a few ways to keep up to date. First, check out the New and Recommen...

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Here’s a question from the patron survey: How can I get a list of all the feature films you have in a certain genre, like action or comedy? Go to our web site, www.cooklib.org. Hover over Books, Movies and Music and choose Movies and TV from the dr...

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Do some of your favorite authors write series? Do you sometimes wonder which of their books are in which series, or the order of books in a particular series? Wonder no more! One of the Library Links on the bottom of every results page in our catalog...

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This week's question: Can I somehow make the catalog remember what I've checked out, even after I've returned the items? That's what My Reading History is for. To turn it on, click the My Reading History  button in My Account. You will the...

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Some folks who completed our survey asked for more information on library programs, particularlyhow to find out about what’s being offered, and how to suggest topics for future programs. There are several ways to keep informed about progra...

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Would you like to share your opinions about items in our collection? Our catalog has interactive features designed to make it easy for you to do that. Here's how: To rate an item, login to the catalog with your card number and password. &n...

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We're closing out 2011 with a question raised in our recent patron survey: Why do I sometimes find items on the shelf that I have placed holds on? Our shelvers print lists of holds and pull the items from the shelves early in the morn...

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This week “Ear” heard from Don, who asked, "Is the library pursuing ways to increase the selection of e-books, and perhaps a better way to download?  If not, can you?" This is a timely question, since many patrons will be receiving e-readers as ...

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This week's question was submitted by a patron who asked what is being done about noise at our Aspen Drive location during after school hours. Here's the answer from Aspen Drive Library Manager Dave Archer: Aspen Drive Library st...

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Planning a winter vacation? Here's how to freeze your holds so that you won't miss your turn while you are away. 1.       In My Account click your list of holds. 2.       Select the holds y...

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Here's this week's question from the library survey comments: How can I find out about bestsellers on the library’s web site? Right on the front page (http://www.cooklib.org) you will see covers of current fiction and nonfiction bestsellers. You ca...